In this brief snippet from Basecamp, the company emphasizes its commitment to transparency and direct communication with its customers. They boldly state, "We don't hide from our customers," inviting everyone to reach out through their support email at support@basecamp.com. The message is straightforward and designed to encourage customer engagement, with additional options to view a transcript, explore videos, and learn more about the company.

Key Points:

• Transparency Commitment: Basecamp clearly states, "We don't hide from our customers," affirming their open approach.
• Direct Customer Support: Customers are invited to get in touch via support@basecamp.com.
• Additional Resources: Options to view transcripts, watch videos, and access more information about Basecamp are provided.
• User-Friendly Approach: The message is designed to be accessible and engaging, reinforcing Basecamp's dedication to customer communication.
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