The Nultys, from Bolton, flew to Cancun for a luxury stay at Riu Palace Costa Mujeres. On April 3rd, Colin Nulty was lying by the pool when he heard gunshots mere metres away. “Chaos broke out, with lots of screaming and people running in every direction,” he said. He, his wife and their 14-year-old daughter scrambled for cover behind sun loungers. Colin, a former fire service veteran, tried to help a man shot in the head but found he was already dead. Authorities locked down the resort and later revealed it was a shootout between a cartel and undercover police. A transfer to another hotel ended in more on-going gunfire. “The holiday was a disaster from start to finish,” Colin said. He’s seeking a full refund after being offered under £5,000 compensation. He’s taking the case to court, insisting “we’ve been wronged in a massive way.”
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