Welcome to Tech Brief, I’m your host. Today, we’re talking about Amazon’s next big shift: AI efficiency and its impact on jobs. In a memo to employees, CEO Andy Jassy says that as Amazon rolls out more generative AI and agents, it will “reduce” corporate headcount over the next few years. He explains, “We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs.” Since 2022, Amazon has cut more than 27,000 roles, most recently in devices, services, and its books division. Jassy highlights that Amazon already has over 1,000 AI services and apps in development—a small fraction of what’s to come. He urges workers to “be curious about AI” and learn to “get more done with scrappier teams.” As AI reshapes the workplace, those who embrace it will be “well-positioned to have high impact and help us reinvent the company.” Stay tuned for more updates on AI and the future of work.
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